Frequently Asked Questions

Yes. All real-time web leads and live transfers from InsureLeads are 100% exclusive — each lead is delivered to a single agent and never resold. Aged leads may have been previously delivered to one other agent and are priced at a significant discount accordingly.

Real-time web leads are delivered within seconds of form submission via email, SMS, or direct CRM integration. Live transfers connect you with the prospect while they are still on the phone. Aged leads are delivered in bulk batches at the time of purchase.

InsureLeads generates leads in all 50 states across every insurance vertical we offer. Volume varies by state population and market demand, but coverage is nationwide. You can target by state, county, metro area, or ZIP code.

No. All InsureLeads plans are month-to-month with no long-term contracts. You can adjust your volume, change verticals, or cancel at any time without penalty.

We offer a lead return policy for leads with verified invalid contact information. Submit return requests within 72 hours of delivery for credit review. We do not guarantee conversion rates or sales outcomes, as closing depends on agent skill, follow-up speed, and local market factors.

We accept all major credit cards, ACH bank transfers, and wire transfers for Enterprise accounts. Prepaid lead packages and monthly subscription billing are both available.

InsureLeads generates leads through organic search campaigns and educational content — not pay-per-click aggregators. Consumers find our properties while actively researching insurance coverage on Google, complete a request form, and their verified information is delivered to you.

Yes, provided you follow TCPA rules and applicable state telemarketing laws. Our consent language covers both phone and text outreach. We recommend reviewing your state's specific telemarketing regulations and maintaining your own compliance documentation.